Contact SEIDO Cookware

For questions about an order, delivery, or a return, the fastest route is your Amazon order page — Amazon handles fulfillment for every SEIDO Cookware purchase in the US.

For everything else, email us directly and a real person replies:

• customerservice@seidocookware.com — product questions, warranty claims, anything about an order
• wholesale@seidocookware.com — bulk orders and trade inquiries (or use the wholesale inquiry form)
• affiliates@seidocookware.com — creators and partners (or apply to the partner program)

For warranty claims, include your Amazon order number and photos of the issue — the details are on our 5-Year Warranty page. We aim to reply to every email within two business days.